We help you improve experiences and increase engagement by measuring and monitoring location and interaction.
Our team has been creating and introducing new technologies to different markets for over 25 years.
CIMBR is born from the belief that technology should help people build better relationships with each other. It should unite, not isolate; it should simplify not complicate. Technology allows companies to truly understand their customers and to ensure the services they offer them are tailored exactly to their requirements.
For more information about the who and the why of CIMBR, please see this blog post
If your business involves your customers moving through a physical space then we have services that can improve the way you do things.
For example, a hotel can monitor not only guest interactions, but also staff and asset movements to identify ways of improving their service.
An exhibition organiser can discover how attendees travel around their exhibition area to understand which areas are the most transited, and where things could be altered.
A shop owner can even identify when a particular item has been picked up and display relevant information on a screen nearby.
We start with a no-obligation consultation to understand how your customers journey through your business.
This is followed by an in-depth analysis of how your clients interact with your locations and services.
Based on the insights generated, we design a solution for discussion and testing.
Once approved, a custom service is created for your particular business requirements.
All systems are constantly monitored with our clients to adapt to new circumstances. This is the CIMBR cycle.
By focusing on the client experience, we create solutions that generate increased engagement and interaction, improving relationships and customer retention. In addition, large amounts of valuable information is created, allowing companies continually to monitor and improve their activities.